ca999's Privacy Policy

ca999 ("we", "us", or "the platform") operates an online betting and casino service for users in Bangladesh. This privacy policy explains what information we collect when you use the ca999 website or services, how that information is used, who it is shared with, and what rights you have over your information.

This policy applies to all ca999 services, mobile browser access, and customer support channels. By using our platform, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team with any questions.

ca999 only collects information that is necessary to operate our services properly, keep your account secure, and give you the best experience. The information collected can be divided into two main categories:

2.1 Information You Provide

Information you provide directly during registration, verification, or customer support:

• Full name and date of birth
• Valid mobile number and email address
• National ID or passport details (for age verification)
• Payment information: bKash, Nagad, Rocket, or bank account details
• Messages or complaints sent to customer support

2.2 Automatically Collected Information

When you use ca999, certain information is collected automatically for technical reasons:

• IP address and device type
• Browser type and operating system
• Time spent on the platform and browsing patterns
• Cookies and local storage data (see details below)
• Transaction history and gaming activity logs

ca999 uses industry-standard SSL encryption technology to keep your personal information secure. All data stored on our servers is kept in an encrypted state, and multiple layers of security are maintained to prevent unauthorized access.

4.1 Data Retention Period

We retain your information for as long as your account is active and for as long as necessary to meet legal obligations thereafter. Information retained after account closure is kept solely for regulatory or legal requirements.

4.2 Security Measures

• 256-bit SSL/TLS encryption on all data transfers
• Two-Factor Authentication support
• Regular security audits and vulnerability testing
• Unusual activity detection on account access
• Restricted staff access — only authorized staff can view your information

That said, transmitting data over the internet is not entirely without risk. We take every precaution, but no online platform can guarantee complete security.

ca999 never sells your personal information to third parties for commercial purposes. However, sharing information may be necessary in certain cases to operate our services:

The ca999 website uses cookies and similar technologies to improve your browsing experience and ensure platform functionality. Cookies are small text files stored in your browser.

6.1 Types of Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Used to understand website traffic and usage patterns.

6.2 Cookie Controls

You can disable or delete cookies from your browser settings. Keep in mind that disabling essential cookies will prevent certain key ca999 features from working correctly, such as login sessions and transaction processing.

As a ca999 user, you have the following rights over your personal information. To exercise these rights, contact us at [email protected].

ca999 strictly prohibits registration and use of its services by anyone under the age of 21. Age is verified at the time of registration, and identity verification documents may be requested in suspicious cases. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

If you believe a minor is using our platform, please notify us immediately at [email protected].

ca999 may update this privacy policy from time to time. Such updates may be necessary due to changes in the scope of services, new technology, or changes in applicable law.

For significant changes, we will notify you by email or through an in-platform notification. The date of the update will always be noted at the top of this page under "Last Updated".

If you continue using ca999 after an update, you will be considered to have accepted the new policy. We recommend reviewing this page regularly.